Refund policy
Returns Policy
We accept returns within 14 days of purchase. Items must be in original condition, unworn, with tags attached, and free from stains or smells.
Returns will be charged with a 69kr fee paid by the buyer upon return registration.
Returns will be charged with a 69kr fee paid by the buyer upon return registration.
If your return doesn’t meet these requirements, we won’t be able to issue a refund. The item can be sent back to you, but a return shipping fee will apply.
How To Return
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If you are located in Norway, you can use our return portal to send items back easily.
Just click [here] to get started. - If you are located in EU please send us an email at support@mxchinegirl.com and we will guide you through the returns process.
Returns Processing
Our warehouse processes returns daily.
Once your return passes our quality inspection, your refund will be issued within 5 business days.
Our warehouse processes returns daily.
Once your return passes our quality inspection, your refund will be issued within 5 business days.
Exchanges
At the moment, we’re unable to offer direct exchanges due to logistical reasons.
If you need a different size or item, we recommend placing a new order after your return has been processed.