Returns Portal
How To Return
If you are located in Norway, you can use our return portal to send items back easily.
Just click [here] to get started.
We've made returns simple, the return address is already pre-filled. Just follow these steps:
- Fill in your personal information
- Choose the cheapest shipping option
- Enter the reason for your return
- Add your order number (you’ll find it in your order confirmation email)
- Print the label and stick it on your return (make sure its packed safely!)
- Drop off your parcel at your nearest return point within 14 days
That’s it, easy and straightforward!
If you are located in EU please send us an email at support@mxchinegirl.com and we will guide you through the returns process.
Returns Processing
Our warehouse processes returns daily.
Once your return passes our quality inspection, your refund will be issued within 5 business days.